Privacy Policy

Last updated: December 19, 2024

1. Introduction

VRSukins ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketplace platform.

2. Information We Collect

Personal Information

  • Email address
  • Display name / username
  • Profile picture (optional)
  • Payment information (processed securely by Stripe)
  • Billing address (for sellers)

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website
  • Purchase history

3. How We Use Your Information

  • To create and manage your account
  • To process transactions and send purchase confirmations
  • To facilitate payouts to sellers
  • To communicate with you about your account or purchases
  • To send marketing communications (with your consent)
  • To improve our platform and user experience
  • To detect and prevent fraud
  • To comply with legal obligations

4. Information Sharing

We may share your information with:

  • Stripe: Our payment processor, for transaction processing
  • Supabase: Our database provider, for data storage
  • Resend: Our email service provider, for transactional emails
  • Sellers: Limited buyer information necessary to fulfill orders
  • Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication
  • PCI-compliant payment processing through Stripe

6. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@vrsukins.com

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years for tax and legal compliance. You may request deletion of your account at any time.

9. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

VRSukins is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

11. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the GDPR including access, rectification, erasure, and the right to lodge a complaint with a supervisory authority.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. The "Last updated" date at the top indicates when this policy was last revised.

14. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

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